Introduction
At The Daily Brew, located in the vibrant heart of Seattle, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our cafe, use our website (thedailybrewseattle.com), engage with our social media, or otherwise interact with us. This policy is effective as of January 1, 2025.
By using our services, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand how we handle your personal information.
Information We Collect
We collect various types of information to provide and improve our services. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you make a reservation, sign up for our newsletter, participate in a survey, or contact us directly.
- Payment Information: When you make a purchase, we collect payment information, such as credit card details or other financial information. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand user behavior and improve our website's functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control the use of cookies through your browser settings. Please see our Cookies Policy for more information.
- Location Data: With your consent, we may collect location data to provide location-based services, such as finding the nearest The Daily Brew cafe or offering location-specific promotions.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide the services you request, such as processing reservations, fulfilling orders, and responding to inquiries. We also use your information to improve our services, personalize your experience, and develop new features.
- Communication: We may use your information to communicate with you about our products, services, promotions, and events. This may include sending newsletters, marketing emails, and customer service messages. You can opt-out of receiving marketing communications at any time.
- Analytics: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information. This helps us understand how our website is being used and identify areas for improvement.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Security: We use your information to protect our website and services from fraud, abuse, and unauthorized access.
Disclosure of Your Information
We may disclose your information to the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as in response to a subpoena or court order.
- Affiliates: We may share information with our affiliates or subsidiaries for business purposes, such as marketing and customer service.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information during transmission, such as payment information.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct inaccurate or incomplete personal information.
- Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and indicate the date of the latest revision. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Daily Brew
Attn: Data Protection Officer
1200 4th Ave, Seattle, WA 98101
Email: [email protected]
Phone: +1 701-607-0960